Perfect Cases, Inc. guarantees Safe Delivery with our Worry-Free Packaging. We also offer 100% customer satisfaction with all of our products.
Our Return Policy is simple. If you do not love your product in any way, we will accept a Return of that product for a full refund. We would still love an opportunity to make it right but we will respect your decision. We must be notified of a return within 30 days of receiving your order. To start a Return, simply log in and view your completed orders.
Defective / Damaged / Error
We expedite replacements for orders that are received with Defects, Damages or Errors. Please Contact Us with this issue so a member of our team can get this resolved immediately.
Items That Cannot Be Returned
We cannot accept the returns for the following:
- Custom Display Cases or Frames
- Personalized Display Cases or Frames
Please contact us to discuss other options.
Extended Holiday Return Policy
We offer an extended return policy for the holidays. Any order placed between November 1st and December 31st will have until January 31st to return an item.
All other orders that need to be returned that do not fall under the categories mentioned above can be returned with a refund of the cost of the item minus the return shipping cost.